Rückerstattungsbedingungen auf Vector-Images.com
Last updated: 10 October, 2024
1. License and download fees paid for the download of single Images are non-refundable except:
- if the image was not downloaded;
- or if the image was not equal to the preview picture available on Vector-Images.com and viewed before downloading:
- or if the refund is required by the laws.
2. Vector-Images.com Credits are non-refundable.
3. Subscription Cancellation and Refund policy:
3.1. Any Subscription may be cancelled within seven (7) Business Days following the commencement date of the Subscription for a full credit or refund provided you have not downloaded any Images.
3.2. Subscriptions may be cancelled in part within thirty (30) days following commencement of such Subscription. The credit or refund applicable to such cancellation will be calculated as follows:
- if you cancel before the end of the 12 month term, you will be charged 50% of your remaining contract obligation, unless local law requires otherwise.
3.2. A Subscription with unlimited downloads may not be partially cancelled and refunded.
3.4.There will be no credit or refund given after thirty (30) days from the commencement any Subscription.
4. Terms of Refund / How to request a refund.
4.1. Your written request for cancellation and refund must be sent by e-mail to support@vector-images.com. Any permitted credit or refund will be processed by Vector-Images.com within three (3) Business Days following receipt of your request.
4.2. In the event that Vector-Images.com determines that you are entitled to a refund of all or part of the fees you paid, such refund shall be made using the payment method originally used by you to make your purchase.
4.3. If your original payment was made by credit card, you must provide the "Transaction ID number" that was included in your confirming e-mail from payment proccessor and the refund will be processed to your credit card account within three (3) Business Days.
5. Vector-Images.com Credits – Expiry.
5.1. Vector-Images.com Credits may be subject to expire three hundred sixty-five (365) days following the date of purchase.
6. Other possible fees and taxes.
6.1. The fees charged by Vector-Images.com are exclusive of taxes, and all such taxes, direct or indirect, shall be in addition to any fees related to the products you are buying. If Vector-Images.com is required to collect indirect and/or transactional taxes (such as sales tax, value-added tax, goods and services tax, et al) under the laws, you shall be liable for payment of any such indirect tax. Where Vector-Images.com or you are required to collect or remit direct or indirect taxes, you may be required to self-assess said tax under the applicable laws.
Important: Refund request are accepted by e-mail to
support@vector-images.com